{"id":815,"date":"2022-05-19T07:30:14","date_gmt":"2022-05-19T07:30:14","guid":{"rendered":"https:\/\/www.fapbus.it\/contact-us\/"},"modified":"2026-04-28T13:23:46","modified_gmt":"2026-04-28T13:23:46","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/www.fapbus.it\/en\/contact-us\/","title":{"rendered":"Contact us"},"content":{"rendered":"

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Contact us<\/strong><\/h1>\n

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Our staff is available to meet your requests.<\/p>\n

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Request a quote<\/em><\/strong><\/h2>\n

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Use this form to request a rental or service quote.<\/strong><\/em><\/p>\n

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image_icon_width=”32px” _builder_version=”4.17.3″ _module_preset=”default” header_font=”Mukta|300|||||||” header_font_size=”36px” header_line_height=”1.4em” body_line_height=”1.8em” background_color=”#e95356″ text_orientation=”center” background_layout=”dark” custom_margin=”||0px” custom_padding=”3vw|3vw|3vw|3vw|true|true” header_font_size_tablet=”36px” header_font_size_phone=”24px” header_font_size_last_edited=”on|desktop” border_radii=”on|3px|3px|3px|3px” box_shadow_style=”preset3″ box_shadow_vertical=”30px” box_shadow_blur=”120px” box_shadow_spread=”-20px” box_shadow_color=”rgba(0,0,0,0.15)” icon_font_size=”32px” global_colors_info=”{}” border_radii__hover=”on||||” border_radii__hover_enabled=”on||||”]<\/p>\n

Via di Canapale, 28
51100 Pistoia PT, Italy<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”Opening hours” use_icon=”on” font_icon=”||fa||400″ icon_color=”#ffb337″ image_icon_width=”32px” _builder_version=”4.17.3″ _module_preset=”default” header_font=”Mukta|300|||||||” header_text_color=”#333333″ header_font_size=”36px” header_line_height=”1.4em” body_text_color=”#333333″ body_line_height=”1.8em” background_color=”#FFFFFF” text_orientation=”center” background_layout=”dark” custom_margin=”||0px” custom_padding=”3vw|3vw|3vw|3vw|true|true” link_option_url=”#” header_font_size_tablet=”36px” header_font_size_phone=”24px” header_font_size_last_edited=”on|desktop” border_radii=”on|3px|3px|3px|3px” box_shadow_style=”preset3″ box_shadow_vertical=”30px” box_shadow_blur=”120px” box_shadow_spread=”-20px” box_shadow_color=”rgba(0,0,0,0.15)” icon_font_size=”32px” locked=”off” global_colors_info=”{}” box_shadow_blur__hover_enabled=”on” box_shadow_blur__hover=”200px” border_radii__hover=”on||||” border_radii__hover_enabled=”on||||”]<\/p>\n

Monday to Friday: 9:00 AM \u2013 1:00 PM | 3:00 PM \u2013 7:00 PM
Saturday: 9:00 AM \u2013 1:00 PM<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”Phone” use_icon=”on” font_icon=”||fa||900″ icon_color=”#ff845b” image_icon_width=”32px” _builder_version=”4.17.3″ _module_preset=”default” header_font=”Mukta|300|||||||” header_font_size=”36px” header_line_height=”1.4em” body_line_height=”1.8em” background_color=”#ededed” text_orientation=”center” custom_padding=”3vw|3vw|3vw|3vw|true|true” link_option_url=”#” header_font_size_tablet=”36px” header_font_size_phone=”24px” header_font_size_last_edited=”on|desktop” border_radii=”on|3px|3px|3px|3px” box_shadow_style=”preset3″ box_shadow_vertical=”30px” box_shadow_blur=”120px” box_shadow_spread=”-20px” box_shadow_color=”rgba(0,0,0,0.15)” icon_font_size=”32px” global_colors_info=”{}” border_radii__hover=”on||||” border_radii__hover_enabled=”on||||” box_shadow_blur__hover=”200px” box_shadow_blur__hover_enabled=”on”]<\/p>\n

+ 39 0573 533044<\/p>\n

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info@fapbus.it<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.fapbus.it\/wp-content\/uploads\/2022\/05\/Dove-Siamo-FAP.jpg” alt=”Where we are FAP” title_text=”View on Google Maps” url=”https:\/\/www.google.com\/maps\/place\/Fap+Srl\/@43.9146052,10.9472095,14z\/data=!4m5!3m4!1s0x132a8b03cb8f3afb:0x16cc3718a7f0e818!8m2!3d43.9152433!4d10.9405151″ url_new_window=”on” src_tablet=”https:\/\/www.fapbus.it\/wp-content\/uploads\/2022\/05\/Dove-Siamo-FAP.jpg” src_phone=”https:\/\/www.fapbus.it\/wp-content\/uploads\/2022\/05\/Dove-Siamo-FAP-Mobile.jpg” src_last_edited=”on|desktop” _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”FAQ” _builder_version=”4.16″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” custom_padding=”10px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_divider color=”rgba(0,0,0,0.1)” divider_position=”center” _builder_version=”4.16″ _module_preset=”default” height=”1px” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ _module_preset=”default” text_font=”||||||||” text_line_height=”2em” header_font=”||||||||” header_2_font=”Mukta|300|||||||” header_2_font_size=”54px” header_2_line_height=”1.3em” text_orientation=”center” custom_margin=”||10px” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”5%” header_2_font_size_tablet=”36px” header_2_font_size_phone=”24px” header_2_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

Frequently Asked Questions (FAQ)<\/h2>\n

[\/et_pb_text][et_pb_divider color=”#2a2a2a” divider_weight=”2px” _builder_version=”4.16″ _module_preset=”default” max_width=”50px” module_alignment=”center” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”20%” locked=”off” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”Can we have one of our drivers operate your bus?” use_icon=”on” font_icon=”u||divi||400″ icon_color=”#ffffff” image_icon_background_color=”#C5310D” icon_placement=”left” image_icon_width=”24px” _builder_version=”4.17.4″ _module_preset=”default” header_font=”Mukta||||||||” header_font_size=”22px” header_line_height=”1.6em” body_line_height=”2em” image_icon_custom_padding=”8px|8px|8px|8px|false|false” animation_style=”fold” animation_direction=”bottom” animation_intensity_fold=”5%” animation=”off” border_radii_image=”on|100%|100%|100%|100%” icon_font_size=”24px” use_circle=”on” circle_color=”#ffb337″ global_colors_info=”{}” image_icon_background_color__sticky_enabled=”#7EBEC5″ image_icon_background_color__sticky=”#7EBEC5″]<\/p>\n

No, it is not possible to entrust one of our buses to the customer\u2019s driver.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”In which areas do you operate?” use_icon=”on” font_icon=”u||divi||400″ icon_color=”#ffffff” image_icon_background_color=”#C5310D” icon_placement=”left” image_icon_width=”24px” _builder_version=”4.17.4″ _module_preset=”default” header_font=”Mukta||||||||” header_font_size=”22px” header_line_height=”1.6em” body_line_height=”2em” image_icon_custom_padding=”8px|8px|8px|8px|false|false” animation_style=”fold” animation_direction=”bottom” animation_intensity_fold=”5%” animation=”off” border_radii_image=”on|100%|100%|100%|100%” icon_font_size=”24px” use_circle=”on” circle_color=”#ffb337″ locked=”off” global_colors_info=”{}” image_icon_background_color__sticky_enabled=”#7EBEC5″ image_icon_background_color__sticky=”#7EBEC5″]<\/p>\n

We operate throughout Italy and across Europe.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”Is there a mileage limit?” use_icon=”on” font_icon=”u||divi||400″ icon_color=”#ffffff” image_icon_background_color=”#C5310D” icon_placement=”left” image_icon_width=”24px” _builder_version=”4.17.4″ _module_preset=”default” header_font=”Mukta||||||||” header_font_size=”22px” header_line_height=”1.6em” body_line_height=”2em” image_icon_custom_padding=”8px|8px|8px|8px|false|false” animation_style=”fold” animation_direction=”bottom” animation_intensity_fold=”5%” animation=”off” border_radii_image=”on|100%|100%|100%|100%” icon_font_size=”24px” use_circle=”on” circle_color=”#ffb337″ global_colors_info=”{}” image_icon_background_color__sticky_enabled=”#7EBEC5″ image_icon_background_color__sticky=”#7EBEC5″]<\/p>\n

Please note that our services comply with Regulation (EC) No. 561\/2006, as amended by Regulation (EU) No. 2020\/1054, which sets rules on driving times, breaks, and rest periods for drivers of vehicles transporting passengers or goods, to improve working conditions and road safety. <\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”What happens if we need to cancel?” use_icon=”on” font_icon=”u||divi||400″ icon_color=”#ffffff” image_icon_background_color=”#C5310D” icon_placement=”left” image_icon_width=”24px” _builder_version=”4.17.4″ _module_preset=”default” header_font=”Mukta||||||||” header_font_size=”22px” header_line_height=”1.6em” body_line_height=”2em” image_icon_custom_padding=”8px|8px|8px|8px|false|false” animation_style=”fold” animation_direction=”bottom” animation_intensity_fold=”5%” animation=”off” border_radii_image=”on|100%|100%|100%|100%” icon_font_size=”24px” use_circle=”on” circle_color=”#ffb337″ locked=”off” global_colors_info=”{}” image_icon_background_color__sticky_enabled=”#7EBEC5″ image_icon_background_color__sticky=”#7EBEC5″]<\/p>\n

Confirmed services canceled within one week of departure are subject to a penalty of 30% of the agreed contract amount.<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.17.4″ _module_preset=”default” background_color=”#E02B20″ use_background_color_gradient=”on” background_color_gradient_stops=”rgba(255,255,255,0) 15%|#e02b20 15%” background_image=”https:\/\/www.fapbus.it\/wp-content\/uploads\/2022\/05\/risk-37.jpg” background_enable_image=”off” background_position=”top_left” background_vertical_offset=”80px” custom_padding=”0px||0px||false|false” hover_enabled=”0″ global_module=”367″ saved_tabs=”all” global_colors_info=”{}” sticky_enabled=”0″][et_pb_row column_structure=”1_6,1_6,1_6,1_2″ make_equal=”on” _builder_version=”4.17.4″ _module_preset=”default” width=”90%” max_width=”90%” module_alignment=”right” custom_margin=”0px|auto|0px|252px|false|false” custom_padding=”0px||0px||false|false” hover_enabled=”0″ global_colors_info=”{}” background_color=”#E02B20″ sticky_enabled=”0″][et_pb_column type=”1_6″ _builder_version=”4.17.4″ _module_preset=”7b80e09e-170f-4566-b897-addb61bc2e1a” custom_padding_phone=”100px||0px||false|false” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” text_font=”||||||||” header_font=”||||||||” header_2_font=”Mukta|300|||||||” header_2_font_size=”54px” header_2_line_height=”1.3em” background_layout=”dark” max_width=”400px” custom_margin=”||10px” animation_style=”slide” animation_direction=”left” animation_intensity_slide=”5%” header_2_font_size_tablet=”36px” header_2_font_size_phone=”24px” header_2_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

Certifications<\/strong><\/h4>\n

[\/et_pb_text][et_pb_divider color=”#ffffff” divider_weight=”2px” _builder_version=”4.17.3″ _module_preset=”default” max_width=”50px” height=”2px” custom_margin=”||20px||false|false” animation_style=”slide” animation_direction=”left” animation_intensity_slide=”20%” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” text_font=”||||||||” text_line_height=”2em” background_layout=”dark” max_width=”400px” animation_style=”slide” animation_direction=”left” animation_intensity_slide=”5%” locked=”off” global_colors_info=”{}”]<\/p>\n

Fap bus has obtained ISO 9001, ISO 45001 and ISO 39001 certifications
Learn more><\/a> <\/p>\n

Politica per la Qualit\u00e0, la Sicurezza stradale e la Salute e Sicurezza dei Lavoratori<\/a><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.17.3″ _module_preset=”7b80e09e-170f-4566-b897-addb61bc2e1a” custom_padding=”150px||||false|false” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.3″ _module_preset=”default” text_font=”||||||||” header_font=”||||||||” header_2_font=”Mukta|300|||||||” header_2_font_size=”54px” header_2_line_height=”1.3em” background_layout=”dark” max_width=”400px” custom_margin=”||10px” animation_style=”slide” animation_direction=”left” animation_intensity_slide=”5%” header_2_font_size_tablet=”36px” header_2_font_size_phone=”24px” header_2_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

Contact us<\/strong><\/h4>\n

[\/et_pb_text][et_pb_divider color=”#ffffff” divider_weight=”2px” _builder_version=”4.17.3″ _module_preset=”default” max_width=”50px” height=”2px” custom_margin=”||20px||false|false” animation_style=”slide” animation_direction=”left” animation_intensity_slide=”20%” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_blurb title=”Where we are” use_icon=”on” font_icon=”||fa||900″ _builder_version=”4.17.3″ _module_preset=”f7684717-8158-4937-ac58-78c7c94046ea” global_colors_info=”{}”]<\/p>\n

Via di Canapale, 28
Pistoia (Italy)<\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”Phone” use_icon=”on” font_icon=”||divi||400″ _builder_version=”4.17.3″ _module_preset=”f7684717-8158-4937-ac58-78c7c94046ea” global_colors_info=”{}”]<\/p>\n

+39 0573 533044<\/span><\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”Email” use_icon=”on” font_icon=”||fa||900″ _builder_version=”4.17.3″ _module_preset=”f7684717-8158-4937-ac58-78c7c94046ea” global_colors_info=”{}”]<\/p>\n

info@fapbus.it<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.17.3″ _module_preset=”7b80e09e-170f-4566-b897-addb61bc2e1a” custom_padding=”150px||||false|false” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” text_font=”||||||||” header_font=”||||||||” header_2_font=”Mukta|300|||||||” header_2_font_size=”54px” header_2_line_height=”1.3em” background_layout=”dark” max_width=”400px” custom_margin=”||10px” animation_style=”slide” animation_direction=”left” animation_intensity_slide=”5%” header_2_font_size_tablet=”36px” header_2_font_size_phone=”24px” header_2_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

Legal information<\/strong><\/h4>\n

[\/et_pb_text][et_pb_divider color=”#ffffff” divider_weight=”2px” _builder_version=”4.17.3″ _module_preset=”default” max_width=”50px” height=”2px” custom_margin=”||20px||false|false” animation_style=”slide” animation_direction=”left” animation_intensity_slide=”20%” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” text_font=”||||||||” text_line_height=”2em” background_layout=”dark” max_width=”400px” animation_style=”slide” animation_direction=”left” animation_intensity_slide=”5%” locked=”off” global_colors_info=”{}”]<\/p>\n

Privacy Policy<\/a><\/p>\n

<\/a>Customer Privacy Policy<\/a><\/p>\n

Procedure for requesting the exercise of privacy rights<\/a><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.17.4″ _module_preset=”default” background_image=”https:\/\/www.fapbus.it\/wp-content\/uploads\/2022\/05\/bg_image_03-1x.png” background_position=”top_right” background_vertical_offset=”0%” custom_padding=”100px|0px||0px|false|false” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” header_3_font=”Mukta||||||||” header_3_text_align=”center” header_3_text_color=”#ffffff” header_3_font_size=”46px” custom_margin=”||20px||false|false” global_colors_info=”{}”]<\/p>\n

Choose how to contact us<\/h3>\n

[\/et_pb_text][et_pb_social_media_follow use_icon_font_size=”on” icon_font_size=”40px” _builder_version=”4.17.4″ _module_preset=”default” text_orientation=”center” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”][et_pb_social_media_follow_network social_network=”facebook” url=”https:\/\/www.facebook.com\/FapBus” _builder_version=”4.17.4″ _module_preset=”default” background_color=”#3b5998″ global_colors_info=”{}” follow_button=”off” url_new_window=”on”]facebook[\/et_pb_social_media_follow_network][\/et_pb_social_media_follow][et_pb_button button_url=”https:\/\/www.fapbus.it\/en\/contact-us\/” button_text=”Contact us now” button_alignment=”center” _builder_version=”4.17.4″ _module_preset=”default” custom_button=”on” button_text_color=”#FFFFFF” custom_margin=”40px||20px||false|false” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Contact usOur staff is available to meet your requests.Request a quoteUse this form to request a rental or service quote.Via di Canapale, 2851100 Pistoia PT, ItalyMonday to Friday: 9:00 AM \u2013 1:00 PM | 3:00 PM \u2013 7:00 PMSaturday: 9:00 AM \u2013 1:00 PM+ 39 0573 533044info@fapbus.itFrequently Asked Questions (FAQ)No, it is not possible to […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-815","page","type-page","status-publish","hentry"],"yoast_head":"\nContact us - Fap<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.fapbus.it\/en\/contact-us\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact us - 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